Careers
Engagement Manager
We’re looking for an Engagement Manager who will serve as a trusted advisor for our customers, driving adoption and helping them maximize their AI visibility.
New York
Full-Time
Role overview
We’re looking for an Engagement Manager who will serve as a trusted advisor for our customers, driving adoption and helping them maximize their AI visibility. You’ll be the primary point of contact for our customers - from enterprises to startups - partnering closely with Sales, Product, and Engineering to drive adoption, identify opportunities, and deliver meaningful outcomes. As an expert in the future of search, you’ll guide customers through strategic consultations, sharing best practices and actionable tactics to enhance their AI presence.
What you’ll do
Serve as the primary point of contact for customers across the account lifecycle
Partner with Sales, Product, and Engineering to drive adoption and identify opportunities
Guide customers through strategic consultations on AI visibility best practices
Own processes end-to-end across multiple concurrent customer engagements
What we’re looking for
2–3 years in customer success or account management at a startup (or 4+ years overall experience)
Excellent communication and presentation skills
Strong analytical mindset, comfortable working with numbers
Ability to own processes end-to-end and manage multiple initiatives simultaneously
Self-motivated with a passion for building strong customer relationships
Thrives in ambiguity and moves fast in the face of challenges
Nice to have
Experience in the search or marketing industry
Track record of multi-threading customer engagements across stakeholders
Familiarity with the Agentic Web and evolving AI discovery models
Salary range
$80–130K
Role overview
We’re looking for an Engagement Manager who will serve as a trusted advisor for our customers, driving adoption and helping them maximize their AI visibility. You’ll be the primary point of contact for our customers - from enterprises to startups - partnering closely with Sales, Product, and Engineering to drive adoption, identify opportunities, and deliver meaningful outcomes. As an expert in the future of search, you’ll guide customers through strategic consultations, sharing best practices and actionable tactics to enhance their AI presence.
What you’ll do
Serve as the primary point of contact for customers across the account lifecycle
Partner with Sales, Product, and Engineering to drive adoption and identify opportunities
Guide customers through strategic consultations on AI visibility best practices
Own processes end-to-end across multiple concurrent customer engagements
What we’re looking for
2–3 years in customer success or account management at a startup (or 4+ years overall experience)
Excellent communication and presentation skills
Strong analytical mindset, comfortable working with numbers
Ability to own processes end-to-end and manage multiple initiatives simultaneously
Self-motivated with a passion for building strong customer relationships
Thrives in ambiguity and moves fast in the face of challenges
Nice to have
Experience in the search or marketing industry
Track record of multi-threading customer engagements across stakeholders
Familiarity with the Agentic Web and evolving AI discovery models